Privacy Policy
Effective May 18, 2026
Introduction
Lionheart Labs LLC ("Lionheart," "we," "us") respects your privacy. This Privacy Policy explains how we collect, use, and share information when you use Hope websites and applications, including Hope Wallet, Hope Chain Explorer, Hope DEX, and related Hope platforms.
Scope
Hope Wallet stores cryptographic keys (including keys used for experimental post-quantum testnet signing) and passcodes on your device. We do not receive your recovery phrase or private keys in normal operation.
Hope Testnet tools may transmit wallet addresses, public keys, and transaction data to Hope testnet RPC/LCD endpoints and block explorers for functionality.
Information we collect
Depending on which Services you use, we may process:
- Wallet address and public key when you connect or sign (visible on-chain and to dApps you approve).
- Device-stored data: encrypted wallet backup, passcode-derived keys, biometric unlock preferences (stored locally via iOS Keychain / Android Keystore).
- Camera access (Hope Wallet): used only to scan QR codes for signing or connection; images are not uploaded to Lionheart servers for storage.
- Connection sessions (Hope DEX / Explorer): when you link Hope Wallet via QR, session metadata may be stored in Supabase (session ID, address, expiry) to complete pairing—configured by the deploying environment.
- Technical logs: IP address, browser or app version, and request metadata when you access our websites or APIs.
- Support communications: information you send to support or legal email addresses.
- Optional analytics: if enabled on a given deployment, aggregated usage events (we do not sell personal data).
How we use information
We use information to:
- Provide and improve the Services (RPC queries, transaction broadcasting, QR linking).
- Operate testnet faucets and mission rewards where configured.
- Respond to support and legal requests.
- Protect against abuse, fraud, and security incidents.
- Comply with law and enforce our Terms.
What we do not do
We do not sell your personal information.
We do not use Hope Wallet recovery phrases or passcodes for advertising.
We do not treat testnet token balances as customer funds or bank accounts.
Third-party services
The Services may rely on third parties, including:
- Hope testnet infrastructure (e.g., test-gateway.hopenetwork.io).
- Supabase (wallet link sessions for DEX/Explorer QR connect, when enabled).
- CoinGecko or similar APIs for reference rates used only to label testnet pool token amounts (including TUSDC legs) as “USD” in the UI—test tokens, including TUSDC, have no monetary value.
- QR image generation (api.qrserver.com) on some web flows.
- Apple App Store / Google Play for app distribution.
- Hosting and CDN providers for hopenetwork.io, explorer, and swap subdomains.
Data retention
Wallet link sessions in Supabase are retained only as long as needed to complete connection (typically hours) and may be deleted automatically on expiry.
On-chain data is public and permanent on the testnet ledger.
Support emails are retained as needed for correspondence and legal compliance.
Security
Hope Wallet uses device secure storage and encryption for secrets. No method of transmission or storage is 100% secure; use strong passcodes and protect your recovery phrase.
Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of personal data. Contact us to exercise these rights. We may need to verify your identity.
Children
The Services are not directed to children under 18. We do not knowingly collect data from children.
International users
If you access the Services from outside the United States, you consent to processing in the U.S. and other countries where our providers operate.
Changes
We may update this Privacy Policy. Material changes will be posted with a new effective date.
Contact
Privacy inquiries: nicholas@hopenetwork.io.
General support: support@hopenetwork.io.